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MLC Life Insurance

UX/UI Designer / Full Time / Paid
Melbourne Victoria AU

The UI/UX Designer will play an important role in the design and development of intuitive and seamless digital products and experiences for MLC members and partners.

Role Details

As MLC Life Insurance continues to embark on a transformation journey with the aim to become a leader in providing digital experiences and insights within the Life Insurance sector, we continue to invest and grow our Digital and Customer Experience capabilities.

We aim to create compelling experiences for our Super Fund partners and their members, with a focus on reshaping the experience to materially enhance member and partner advocacy!

Reporting into the Customer Experience Design Manager, the UI/UX Designer role will play an important part in the design and development of intuitive and seamless products and digital experiences.

Working alongside our CX Designer, you will be responsible for leading and facilitating the problem-solving processes with key business stakeholders, framing any problems and solutions through the user lens to create an experience that is aesthetically pleasing and technically refined.

Your role is broad and varied where every day is a different day! You will participate in any user/customer research, capturing and interpreting research findings into actionable user insights to drive product design and best practices, building and developing wireframes and participating in user testing activities.

Skill/Attributes Required

With a strong user first mentality and human-centred design approach, you possess 2+ years of design experience in a similar capacity.

You can clearly demonstrate your technical capabilities, your keen eye for design aesthetics and have built up an excellent portfolio showcasing your UX and UI design work.

You have a passion for delivering traditional user tasks and actions into transformative digital experiences for your stakeholders and customers.

Lastly, your curiosity and customer-obsessed mindset will enable you to put yourself in the shoes of your users, understanding every touch point of the customer journey with an end to end view of the customer experience.

Other technical skills set include:

Postgraduate qualifications desirable
Minimum of 2 years’ experience
An excellent portfolio demonstrating UX and high-end UI design
Research & testing
Synthesise & report generation
UI design for developer handover
Webflow (nice to have)
HTML, CSS, JS, React understanding (nice to have)

Apply/Respond by:

Send: CV/Resume

If you'd like to submit a small sample of some of your work along with your CV & Cover Letter, please keep it below 5MB

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